Testimonials

“We have been lucky enough to have Artsure on our panel of insurers for the last four years and have worked closely with Laurence and Dean in particular during this time. The whole team is friendly, efficient and approachable. Turnaround times are quick and they will always do their utmost to help us place the more difficult risks, offering the best terms and rates they can for our clients.”

Jo Wilson, Highworth Insurance (a Howden company)

“The loss adjuster who attended recently was really good, knowledgeable and knew what he was talking about which gave me confidence in his abilities.”

Mr R McGrane (client) on the handling of his claim

“Certis have worked alongside Artsure for a number of years now and have always found them to be helpful and offer flexibility where they can.

Their new business quote turnaround is of a good standard and usually within 24/48 hours, including some complex areas occasionally.

Our dedicated account handler is Sarah, and we have always found her to be friendly and professional as well as understanding of our company’s requirements to make the processes quick and efficient.

Long may it continue.”

Graham Smith, Certis Insurance Brokers

“The service from Artsure is always of the highest standard. Great communication with the underwriters, quick turnarounds for quotes and an easy to navigate website portal. The Artsure products offer an ideal balance between quality and premium. This combination helps me provide my client with an excellent customer journey and confidence they have the correct cover.”

Wayne Hill, Wesleyan

“The portal is user friendly and easy to use. The response time is 24 hour which allows us to service our clients quickly.

If there are any issues, the guys are easy to chat through any risks with, or negotiate terms via the phone — especially Dean and Amy, who will also help with MTAs and renewals if required.

Renewals always come through in good time (normally 45 days ahead) and MTAs are easy to process — done from when the email is sent with formal documents in 48 hours.

It's great having Artsure on our panel as they can offer highly competitive rates — especially within the mid net worth sphere.”

Glenn Ifield, Flint Insurance